Chip Conley, legendary hotelier, was dubbed the Modern Elder at Airbnb because he was twice the age of the average Airbnb employee and as curious as he was wise. As the internal mentor to the young Airbnb CEO Brian Chesky, Chip got to see the value of intergenerational collaboration in a company that has now grown to be the most valuable hospitality company in the world. His bestselling book "Wisdom@Work: The Making of a Modern Elder" is a testament to rethinking the value of having 5 generations in the workplace and why more companies are doing their best to encourage their older workers to stay in the workplace longer. In this episode of The Experience Strategy Podcast we talk to Chip about his vision of the future, for experiences, our aging population, and our ways of working.
Listen in to hear more about
- The transition from a #ExperienceEconomy into a #TransformationEconomy
- Transformational Travel
- Maslow’s Hierarchy of Needs for customers and the intersection with @ClaytonChristenson’s Jobs to be Done